Make your next step a simple one.

Create an account and take your first step

1. Create a free account with your name, email, password and role.
2. Verify your email using the link or code you receive. Complete optional profile details during onboarding.
3. Open your dashboard. Readers can explore the Score Library; creators can use the actions available to their account. Choir members can accept an invitation or request to join a choir.

An event visitor or score buyer can use an available guest checkout without registering. Saving collections and managing an account require sign-in.

Manage profile and security

1. Open Profile to update your details and appearance preferences. Confirm profile changes with your current password; a new email address needs verification.
2. In Security, set up an authenticator app, confirm its code and save your recovery codes.
3. Review active sessions and sign out other devices when needed. Use the password recovery screen if you cannot sign in.

Email verification, authenticator codes and approval for creator tools serve different purposes. If a menu is missing, check your role, email verification and the permission required by that guide.

Find a score and open its viewer

1. Open Score Library and search by title, composer or musical details. Narrow results with notation, language, style, album, theme, key, voices or difficulty filters.
2. Open a score to review its details and preview. Choose its viewing option; follow the sign-in or subscription prompt if full viewing requires access.
3. Use page selection, zoom, fit and fullscreen controls to read comfortably. If a viewing link expires, follow the refresh or access prompt to continue.

Practise and keep your place

1. Where a permitted audio or MIDI attachment is available, open the player. MIDI supports tempo, volume, looping and track selection.
2. Sign in with a verified account to save favourites, organise private collections and follow composers.
3. Return to Saved scores for your collections and reading activity. Use Purchased Scores for your download purchases.

Playback is available only for scores with a supported attachment and distribution permission. Viewing a preview does not grant a downloadable PDF.

Choose viewing access or a download

1. For full viewing, open Subscription plans and review the current price and duration. Complete the purchase flow and return to your score.
2. For a downloadable copy, open the score’s available free or paid download offer. Review the edition and licence before accepting.
3. Follow checkout. Signed-in buyers can use their wallet and, when prompted, top up and explicitly continue the purchase. Guest buyers follow the payment and private receipt flow.
4. Wait for confirmed payment and use the download action on your receipt or in Purchased Scores.

Plans renew through an explicit purchase. Subscription expiry does not itself remove an existing download purchase; access remains subject to its licence, refunds and any legal restriction. Free downloads also have licence terms.

Recover purchases or link Android access

1. For a guest purchase, use Recover purchases and verify ownership with the code sent to the purchase email.
2. After signing in and completing the required verification, claim an eligible guest purchase to your account. Re-download from Purchased Scores.
3. If you have an eligible existing Android subscription, open Restore Android access and complete the verification challenge.

Keep your purchase reference. If payment is still being confirmed, check the existing receipt before starting another payment. Included corrections belong to the purchased edition; a different major edition may be a separate offer.

Submit staff notation or tonic solfa

1. Open Score Management → Add New Score (Unified), where your account has upload access.
2. Enter the title, composer and required classification. Attach the supported files requested by the form; staff and tonic-solfa versions can be submitted together.
3. Submit and check the review status. A pending submission waits for review; a rejected submission needs the requested corrections.
4. An administrator may grant automatic publishing to a trusted composer or uploader. Complete future submissions can then publish without the normal review wait.

Automatic publishing does not approve an existing backlog, remove file validation or grant selling rights. File limits and accepted formats are shown by the upload form.

Set up a download offer

1. Open the score’s download settings. Choose the available free or paid mode and enter a permitted GHS price.
2. Complete the ownership, licence and selling-permission requirements. Paid sales must also be enabled for the platform.
3. Submit the offer for review unless an administrator has approved automatic download sales for the applicable seller and catalogue.
4. Follow sales and eligible earnings from your creator tools. Check the review or permissions message if an offer is not available to buyers.

Pausing new sales preserves existing purchase records. Publication approval, download approval and revenue sharing each have their own requirements. Earnings depend on recorded eligible activity and the applicable arrangements.

Create, join or invite members

1. Open My choirs to create a choir, respond to an invitation or find the join flow.
2. For a join request, submit your details and check the request-status page. A manager must approve membership.
3. Managers can invite members by email or phone. Invitees accept or decline the invitation; a phone invitation requires its private SMS link.
4. After acceptance or approval, complete any email verification and choir onboarding prompts.

An invitation does not create membership until it is accepted. Expired or revoked invitations require a new valid invitation. Delivery status and the member’s response are shown separately.

Organise members and attendance

1. Open the choir’s Members and Sections pages to manage records, tags, sections and delegated access. Use the provided import template when importing records.
2. Open Attendance, choose an existing event or create an attendance session, and mark the participating members.
3. Review and export attendance where your role permits. Manage sensitive member records only through the controls available to authorised managers.

Choir permissions apply within that choir. They do not grant platform administration or access to another choir’s records.

Talk to members or send a broadcast

1. Open your choir’s Chat page to use an available room or direct conversation. Attachments may need processing before they can be opened.
2. For a broadcast, prepare Contacts or Contact lists and choose a message template if useful.
3. Create the broadcast, select recipients and channels, preview the audience and review the sending cost. Send now or schedule it.
4. Open delivery activity to follow the result for each recipient and channel.

Understand charges and delayed messages

1. Check the choir or event owner’s notification wallet before a charged invitation, custom message or broadcast. Delegates use the owner’s balance.
2. If a message is waiting for a top-up or delivery settings, resolve that reason before retrying. Use Retry unsent for the outstanding deliveries.
3. Use Send new invitation only when you intend to replace the invitation link. Check the invitee’s response separately from email/SMS delivery.

Provider acceptance is not the same as inbox or handset delivery. Automatic account/security messages, purchase confirmations and other platform notices do not debit the recipient’s notification wallet. SMS cost depends on message segments; failed charged sends are refunded.

Prepare and track your work

1. Open Repertoire, find a score and add it to your saved repertoire. Update its repertoire details as your programme develops.
2. Open Performances to create or edit a performance and review its schedule and details.
3. Open Bookings to review existing records, add notes and update the booking status. Use the calendar for a date-based view.

Public event ticket sales still require the applicable organizer approval. Your artist workspace shows records belonging to your account.

Publish an event and manage entry

1. Apply for Ticketing Access if your account is not approved. Once approved, create the event with its date, timezone, venue and description.
2. Configure ticket types, capacities, prices and sales windows. Publish the event and share its public page.
3. Assign event staff and complete the scanner/device access steps. Staff use QR scanning or the manual admission code at entry.
4. Monitor orders and admissions in the event workspace. A pass that has already been admitted cannot be used for a second admission.

Publishing, suspension and event status affect visibility. Ticket availability also depends on sales windows and remaining capacity. Paid orders need confirmed payment before admission is issued.

Buy tickets or recover an order

1. Browse Events, open the event and select the available ticket type and quantity. Review the total and complete checkout.
2. Open the private order page or confirmation email to get your admission codes and PDF passes. Calendar links help you save the event date.
3. If the email is missing, use Find my tickets on the ticketing pages and complete the recovery steps. Recovered or resent passes keep the same admission identities.

Keep your private order link safe. If a payment is pending, check its current status before starting a new payment.

Collect donations and follow choir sales

1. Approved organizers can enable donations in the event editor and set the minimum, suggested amounts, goal and support message.
2. Supporters open the donation option, review their amount and complete payment. A confirmed donation receives a receipt.
3. Choir members can use My event sales to create an individual event link. Authorised managers can review member sales and exports.

A donation does not include admission. Collections close according to the event’s status and end time. Sales-link attribution is a reporting feature and does not by itself promise a commission.

Purchase and monitor an event service

1. Open USSD service in your event workspace. Review the available plan, price, period and service details.
2. Complete the offered payment flow, then check the activation status before advertising the dial code.
3. Keep the event published and within its sales period. Customers follow the dial menu and approve supported mobile-money requests on their phones.
4. Monitor expiry notices and use the renewal purchase flow if you need another period.

Service depends on provisioned resources, supported networks and available coverage. Renewal is manual. If payment is confirmed but activation is pending, follow the recovery status or contact support with the reference; do not pay again for the same pending service. Event closure stops new event sales even if a service period remains.

Fund your wallet and check a purchase

1. Open Wallet and choose Top up. Enter the amount and complete the supported payment flow.
2. Wait for the confirmed wallet credit. Returning from the provider alone does not confirm funding.
3. Continue the intended purchase when prompted. Open your wallet statement or purchase record to review its result.

Keep the original reference when asking about a delayed payment. A wallet top-up is funding, not music earnings.

Set a payout destination and withdraw

1. Open your payout account settings and enter the supported bank or mobile-money destination. Review the resolved recipient details.
2. Complete the password and email confirmation steps shown before the destination becomes available for payouts.
3. Open the withdrawal flow. Review the eligible amount, destination, charges and net amount before confirming.
4. Follow the withdrawal status and your history. Use the available status refresh or support route for a delayed outcome.

Eligibility, minimums, fees and payout requirements are shown by the current workflow. Score sales, qualified subscription activity and event income follow the applicable earnings arrangements; a raw view count is not a guaranteed payment.

Review content and creator access

1. Open the permitted review queue to inspect score submissions or ticketing applications and record the decision.
2. Use People → Publishing access to grant or revoke automatic publishing, with a reason and the required password confirmation.
3. Manage automatic download selling separately. Review the selected sellers, catalogue scope and earnings terms before confirming an individual or bulk change.

Revoking automatic publishing affects future submissions. Pausing new sales and legally restricting content have different effects; use the action that matches the actual decision.

Manage earnings and payment exceptions

1. Use Revenue shares to review applicable sources, recipients and percentages. Preview changes and confirm only the intended records.
2. Use Purchases, Withdrawals and Financial operations to investigate original records and their confirmed outcomes.
3. Follow the review and independent-approval steps required for refunds or recovery. Use notification delivery tools for unsent messages and USSD operations for resource availability.

Historical purchase terms and allocations are retained. Current business settings determine available prices and shares; this guide does not establish a fixed payout percentage or fee.

Why is a feature, score or action unavailable?

Check email verification, your account or choir role, and any required organizer, publication or seller approval. Scores also need ready files and permitted access. Download sales, playback, messaging channels and USSD have their own availability requirements.

My payment succeeded, but access or delivery is pending

Check the existing order, receipt or wallet status and keep its reference. Payment confirmation, fulfilment and message delivery can have separate statuses. Use purchase/ticket recovery when a receipt is missing, and contact support if the record remains unresolved.

Where are the content, privacy and refund terms?

Review the licence on the score offer, the terms on the event or checkout, and the linked platform policies. Upload only content you have permission to distribute. For a content concern or payment dispute, contact support with the relevant score, event or purchase reference.

Music discovery and commerce

Web score search and viewing, supported MIDI/audio playback, personal collections, download offers, guest purchase recovery, Android subscription linking and separate publishing/selling approvals.

Communities, events and money

Choir invitations and join requests, member permissions and attendance, chat and broadcast delivery, artist planning, ticket recovery and entry, event donations, USSD service periods, wallet funding and payout destination confirmation.